Refund policy

TechSouq 7-Day Money-Back Guarantee

We want you to love every gadget you buy from us. If you are not fully satisfied, request a return or refund within 7 days of delivery.

Returns

• Items must be unused, in original packaging, and in resellable condition.
• Contact support with your order number to start a return; we arrange pickup or provide a return address.

Refunds

• Once your return is received and inspected, refunds are processed within 3-5 business days.
• Cash on Delivery orders are refunded via bank transfer.

Damaged or wrong items

• If your item arrives damaged, defective, or incorrect, contact us within 48 hours with photos for a free replacement or full refund.

Cancellations

• Cancel any order free of charge before it is dispatched.

Contact us any time and we will make it right.